Política de envío

All orders are processed within 1–2 business days (excluding weekends and public holidays) after you receive your order confirmation email. You will receive another notification once your order has been shipped.

Note: During periods of high order volume, shipments may be delayed by a few additional days. We appreciate your patience and will notify you by email if there is any significant delay.

If your package arrives damaged due to shipping, please keep all packaging materials and damaged items, take clear photographs as evidence, and contact us immediately at info@meniscare.com.

If the shipping carrier marks your package as "Delivered" but you have not received it, we recommend checking around your property, asking your neighbors, or contacting the carrier's local office before opening a claim with us.

If you have any questions about your order or its shipping status, please don't hesitate to contact us.

Email: info@meniscare.com